To assure our landlords and tenants that they will, at all times, receive only the highest level of customer service from our organisation we are members of The Property Ombudsman (TPO), the UK Association of Letting Agents (UKALA), the National Landlords Association (NLA) and the London Landlord Accreditation Scheme (LLAS), and we conform with the requirements of the mydeposits deposit protection scheme.
UKALA is the professional association for the letting industry, promoting high standards and protecting the interests of agents, landlords and tenants.
The UKALA Code of Practice aims to raise the persona of professionalism for all member letting and managing agents in the UK.
By law, landlords and agents (in England and Wales) who take a deposit from tenants under an assured shorthold tenancy agreement (AST) – as of 6 April 2007 – must protect that deposit using a government-approved tenancy deposit protection scheme.
mydeposits is an insurance-based scheme which allows your landlord/agent to protect your deposit whilst continuing to hold the money for the duration of the tenancy.